Shipping & Delivery

What are the shipping options?

We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping times and costs vary by location. Please check at checkout for availability in your country.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unused items in original packaging. Please contact our customer service team to initiate a return.

How do I return an item?

To return an item, please contact our customer service team with your order number. We'll provide you with a return authorization and shipping instructions.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method.

Can I exchange an item?

Yes, we offer exchanges for different sizes or colors. Please contact customer service to arrange an exchange.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods displayed at checkout.

Can I modify or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if you need to make changes.

Is my payment information secure?

Yes, we use industry-standard encryption to protect your payment information. All transactions are processed through secure payment gateways.

Customer Service

How can I contact customer service?

You can reach our customer service team via email or through the contact form on our website. We typically respond within 24 hours.

What are your customer service hours?

Our customer service team is available Monday through Friday, 9 AM to 6 PM (local time).